Effective Date: January 15, 2025
Introduction
Welcome to Mr. Service (https://getmrservice.com). By accessing or using our website, you agree to comply with and be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our website or services.
Services
Mr. Service connects customers with affiliated service providers for home services. While we facilitate the booking and payment process, the actual services are provided by third-party service providers, and we are not responsible for the performance or quality of these services.
User Accounts
To use certain features of our website, you may need to create an account. You agree to:
- Provide accurate and complete information during registration.
- Keep your account credentials confidential.
- Notify us immediately of any unauthorized use of your account.
You are responsible for all activities that occur under your account.
Payments
All payments are processed securely through Stripe. By making a payment, you agree to Stripe’s terms and conditions and authorize us to charge the specified amount. Prices and fees are subject to change without notice.
Cancellations and Refunds
Cancellations and refunds are subject to the policies listed below:
- Customers may cancel a service booking up to [Insert Cancellation Window, e.g., 24 hours] before the scheduled time for a full refund.
- Refunds are not provided for cancellations made after this window.
- In case of disputes, please contact us at support@getmrservice.com.
Prohibited Activities
You agree not to engage in the following activities:
- Using the website for unlawful purposes.
- Interfering with the website’s operation or security.
- Providing false or misleading information.
- Copying, modifying, or distributing any part of the website without authorization.
Disclaimers
Mr. Service provides its services on an “as is” and “as available” basis. We do not warrant that:
- The website will be error-free or uninterrupted.
- The services provided by third-party providers will meet your expectations.
- All information on the website is accurate or up to date.
Limitation of Liability
To the fullest extent permitted by law, Mr. Service, its affiliates, and its employees are not liable for any indirect, incidental, or consequential damages arising from your use of the website or services.
Indemnification
You agree to indemnify and hold harmless Mr. Service, its affiliates, and employees from any claims, damages, or expenses arising out of your use of the website or violation of these Terms.
Governing Law
These Terms are governed by the laws of [Insert Jurisdiction, e.g., the State of California]. Any disputes arising under these Terms shall be resolved in the courts located in [Insert Location].
Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of the website constitutes acceptance of the revised Terms.
Contact Us
If you have any questions about these Terms, please contact us at:
Mr. ServiceEmail: support@getmrservice.com
Website: https://getmrservice.com